Return Policy

FLAVOREDCOFFEE.COM PROMISE

We appreciate your business and we guarantee customer satisfaction. We offer a 100% refund of the product total to our customers that are unhappy with any of our products provided the following guidelines are applied.

REFUND REQUIREMENTS

We require customers to ship back at least 80% of the original order of opened product to:
Flavored Coffee Returns
12230 Cumming HWY
Canton, GA 30115
If customer is requesting a product refund or an exchange. Any unopened product will also need to be sent in for a refund or exchange. If you are unsure of what 80% of your product is, please see table below. Upon receipt of the product we will review the request and issue credit/exchange for the prior purchase. You must make contact with Customer Service with-in 15 days upon the delivery.

1/2 lb bag: Must return at least 6oz.

1lb bag: Must return at least 12oz.

2lb bag: Must return at least 25oz. (1.6lbs)

5lb bag: Must return at least 4.5 lbs

*If you do not return any product, you will not receive any refund or be able to exchange the product.

GET RMA INFORMATION

If you need to send a product back to us for credit or exchange, please call our Customer Service Department or email our Returns Specialist, and get an RMA number first. An RMA number allows us to recognize your return when it comes in and allows an easy process for credit or exchange. We do not honor returned product without an assigned RMA number.

* Any product returned without an RMA number will not be recognized, and in turn will be denied any credit or exchange.